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Reset Bank and payment-method controls

Understand how Reset Bank credits are earned, when they can be used, and how payment methods behave across active combines.

Updated July 5, 2026

How Reset Bank credits are earned

An eligible monthly rebill can add one Reset Bank credit tied to the same account size and path type as the active combine.

How payment methods behave

The default card handles new purchases, while an active subscription can still have its own saved payment method. At least one card should remain on file while a combine is active.

Why the portal needs a ledger

Reset credits should not feel invisible. The billing portal should show the issue date, whether the credit is a newer one-year credit or a legacy non-expiring credit, and which combine type each credit can actually be used on.

  • Credits stay matched to account size and path type
  • Oldest matching credit should be consumed first
  • Credits issued before December 11, 2025 can stay non-expiring
  • Applying a credit should still extend the rebill date
  • Sales tax and add-ons should remain visible beside the reset ledger