What the first-combine guarantee covers
An eligible first-time Mayospell buyer in the first 14 calendar days can request a refund of up to one monthly combine payment when the evaluation has not already passed.
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First-combine guarantee and cancel policy
Understand the 14-day first-combine guarantee, what it covers, and how Mayospell expects traders to manage cancellation after that initial window.
Updated July 5, 2026
Why this is only for the first combine
The guarantee is there to reduce fear on the first purchase, not to turn the whole recurring subscription model into a revolving free trial. After that first combine, the trader is expected to use the normal rebill, cancel, reset, and Reset Bank mechanics.
What the portal should make obvious
The product should show the guarantee window, current rebill state, and cancellation expectations directly in the billing portal so the trader knows which policy is active on the account.
- Applies to the first-ever combine purchase only
- Only available before the trader passes
- Refund goes back to the original payment method
- Once the first-combine window ends, normal subscription rules apply